Transform reviews into structured opinions and actionable insights
Text Analytics APIs tailored for Review Analysis
Build essential value for Review Platforms and Solutions by turning reviews into actionable insights such as consumer pain points, drivers and barriers, emotional experience and more.
Understand satisfaction and dissatisfaction drivers behind rating
Go beyond star rating to truly identify pain points and areas of improvement by identifying key topics and the sentiment behind each topic.
Glean insights tailored for an industry / use case
Leverage text analytics models tailored to a range of industries to obtain structured, relevant and much more accurate results from review analysis.
Identify high-priority reviews for customer support
Solve customer requests in a more efficient manner by identifying high-priority reviews that request specific information or action, and providing support in most suitable tonality.
Why Symanto APIs
Unique psychology lens
Create a unique competitive advantage for your software solution
Use deep learning technology and industry models which ensure accurate results
Analyse review without coding?
Explore our self-service text analytics platform to easily connect to various social data sources, customise your own models and explore your results visually, starting for free.
Need more information?
We support our clients to discover innovative applications using Symanto Psycholinguistic Text Analytics. Talk to us to explore how our Psychology AI can empower your unique solution.