PRIVACY POLICY

Last updated on: 23rd June 2020

Information on the collection of personal data on our homepage

Dear visitor,

We would like to inform you that personal data is collected when you visit our homepage. Personal data is data that can be related to you personally (e.g. name, e-mail, IP address, user behaviour).

Responsible for the collection and storage of data on this homepage is:

Symanto Research GmbH & Co. KG
Pretzfelder Straße 15
D-90425 Nürnberg
Phone: +49(0)911 378466 39
Fax: +49(0)911 378466 40
info@symanto.net 

You can reach our data-protection officer at the following contact details:

Datenschutzdoktor Rechtsanwaltsgesellschaft mbH
Arndtstraße 4
D-90419 Nürnberg
Phone: +49(0)911 - 13 34 99 12
info@datenschutzdoktor.de

When you visit our website, we will display a "cookie banner" to notify you that we use cookies and other tracking technology to improve the user experience on our website and for web analytics and interest-based advertising. The associated data processing is described below. As indicated in the cookie banner, you agree to this usage when you click "accept." You can revoke this consent at any time with effect for the future, in whole or in part. The options available for this are described in detail below.

When you visit our homepage, only the data transmitted by your browser to our server is collected. These data are necessary to display our homepage, to inform you about our offers and to enable you to navigate safely on our homepage - if necessary, also on its subpages.

The legal basis for the collection of data is - unless otherwise described below - Art. 6 para. 1 f) EU General Data Protection Regulation (GDPR).

In detail, the following data is collected when you visit our homepage:

- IP address

- Browser type, language and version

- Operating system and its interface

- Access status / HTTP status code

- Date and time of the request, and the respective time zone

- Content of the request and homepage from which it comes

- Amount of data transmitted 

These data are deleted as soon as they are no longer required.

We expressly point out that you have the right to complain to the responsible state commissioner for data-protection and information security of the respective federal state. A list of the data-protection officers and their contact details can be found at the following link:

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

If you have questions or complaints about data protection against our company or our homepage, we recommend that you first contact our data-protection officer.

You have the following rights vis-à-vis us:

- Right of rectification and erasure

- Right to data transferability

- Right to limit processing

- Right to information

- Right to object to the processing

Whether and to what extent these rights exist / can be enforced in the individual case and which conditions apply in concrete terms is determined by law, i.e. the GDPR and the new Federal Data Protection Act (BDSG).

You will receive information at any time about the personal data we have stored about you and the origin, recipient and purpose of data collection and data processing. The information is basically free of charge. If there are several enquiries per calendar year, we would like to point out that the costs incurred for repeated enquiries may have to be compensated.

 

1.    Cookies

In addition to this data we use cookies via our homepage.

Cookies are small text files that are stored on your computer (in your browser) after visiting our homepage. If you visit our homepage again afterwards, the browser you are using will send the information stored in the cookie to our homepage and can thus, for example, make it easier for you to navigate again, as default settings are adopted. Cookies are not viruses and cannot install malware or spyware on your computer. We reserve the right to use the following types of cookies on our homepage:

There are different types of cookies. On the one hand there are cookies that are only stored on your computer during your respective visit to our website ("transient cookies") and on the other hand there are cookies that are stored for a longer period of time ("persistent cookies").

Most browsers are set in such a way that they automatically accept cookies. You can deactivate the storage of cookies in your browser and have the possibility to delete them from your hard drive at any time. We would like to point out that the use of our offers on the website without cookies is only possible to a limited extent.

However, you can also use your browser to prevent the setting of certain cookies (e.g. third-party cookies), for example if you want to prevent web tracking. You can find more information on this in the help function of your browser. For more information about third-party cookies that are set or processed when you visit our website, please refer to the privacy policy of the named provider.

Transient Cookies

These cookies are only stored for the period of use of your browser. These include in particular the session cookies. These store a so-called Session-ID, with which various requests of your browser can be assigned to the common session. This allows your computer to be recognized when you return to the homepage. As soon as you close the browser, these cookies are automatically deleted.

Persistent Cookies

These cookies differ from transient cookies only in that they are not automatically deleted when the browser is closed, but only after a preset time. However, you can delete these cookies at any time using the security settings of your browser.

You can also use our homepage without the use of cookies. In such a case, however, it is possible that some of the presentations and functions of our offer can only be used to a limited extent. If you wish to deactivate the cookies, you can do so via special settings in your browser. It is best to use the help function of your browser to make the appropriate changes.

Flash-Cookies and HTML5 storage objects

Any Flash cookies used are not collected by your browser, but by your Flash plug-in. Furthermore, we may use HTML5 storage objects, which are stored on your device. These objects store the required data regardless of the browser you use and do not have an automatic expiration date. If you do not want Flash cookies to be processed, you will need to install an appropriate add-on, such as "Better Privacy" for Mozilla Firefox or the Adobe Flash Killer cookie for Google Chrome. You can prevent the use of HTML5 storage objects by setting your browser to private mode. We also recommend that you regularly delete your cookies and browser history manually.

 

2.    Contact form / E-Mail-contact

If you send us enquiries via the contact form on our homepage, the data you provide (e-mail address, first name, surname, company) will be stored so that we can answer your questions.

We delete the data arising in this context after storage is no longer required or restrict processing if there are legal obligations to retain data. This data will not be made accessible to any third parties. If we wish to use contracted service providers for individual functions of our offer or use your data for advertising purposes, we will inform you in detail about the respective processes below. In this context, we also mention the defined criteria of storage duration. Please note that we receive your data from the contact form by e-mail. The transmission is SSL-encrypted.

The legal basis for this data processing is - depending on the subject of your enquiry - the permissibility of processing within the framework of the preparation of a contract, a contract or our legitimate interest in providing a contact form for general enquiries (Art. 6 paragraph 1 b) or f) GDPR).

We would like to point out that e-mails are not sufficiently secure. Therefore, anything that you would not send as a postcard should not be sent by e-mail. Thus, please do not send us any confidential information / data by e-mail or via the contact form on the homepage, but rather choose the postal service or telephone. Please understand that we decline any liability for unsolicited data / e-mails.

 

3.    Collection of access data / server log files

The delivery and presentation of the contents of our homepage requires the collection of certain data for technical reasons. With your access to our homepage these so-called server log files are recorded by us or the provider of the web space.

The corresponding information consists of the name of the homepage, the file, the current date, the amount of data, the web browser and its version, the operating system used, the domain name of your Internet provider and the referrer URL as the page from which you have switched to our site, as well as the respective IP address. We use this data for the presentation and delivery of our content and for statistical purposes.

These log files usually do not allow any conclusions about you as a person. Should your personal data nevertheless be processed, the legal basis for the processing is our legitimate interest according to Art. 6 para. 1 f) GDPR to be able to constantly improve our offer with the help of the data.

We reserve the right to subsequently check the data mentioned should there be any suspicion of illegal use of our homepage offers.

4.    SSL encryption

For your security, our homepage uses SSL encryption when transmitting confidential or personal content.

This encryption is activated, for example, in the case of enquiries that you make to us via our homepage. Please make sure that the SSL encryption is activated for corresponding activities from your side. The use of encryption is easy to recognize: The display in your browser line changes from "http://" to "https://".

Data encrypted via SSL - as far as currently known - cannot be decrypted by third parties. Transmit your confidential information only with SSL encryption enabled. An absolute security cannot be guaranteed, so in case of doubt it is better to contact us by phone or mail.

5.    Opposition to advertising e-mails

Within the scope of the legal imprint obligation we must publish our contact data.

These are partly used by third parties to send unsolicited advertising and information. We hereby object to any sending of advertising material of any kind not expressly authorized by us.

We also expressly reserve the right to take legal action against the unwanted and unsolicited sending of advertising material. This applies in particular to so-called spam e-mails, spam letters and spam faxes. We would like to point out that the unauthorized transmission of advertising material can affect competition law, civil law and criminal law. In this respect, high claims for damages or fines may be incurred if they disrupt our work operations by overcrowding mailboxes or fax machines.

6.    Newsletter

With your consent you can subscribe to our newsletter, which keeps you informed about our current offers.

For the registration to our newsletter we use the so-called Double-Opt-In-Procedure. This means that after your registration, we will send you an e-mail to the e-mail address you provided, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within [24 hours], your information will be blocked and automatically deleted after one month. In addition, we store your IP address and the time of registration and confirmation. The purpose of the procedure is to be able to prove your registration and, if necessary, to clarify any possible misuse of your personal data.

Your e-mail address is required to receive the newsletter. After your confirmation, we will save your e-mail address for the purpose of sending you the newsletter. The legal basis is Art. 6 para. 1 a) GDPR.

You can revoke your consent to the newsletter subscription at any time without giving reasons and unsubscribe from the newsletter. You can declare the revocation by e-mail to [info@symanto.net] or by sending a message to the contact data given in the imprint.

We would like to point out that we evaluate your user behaviour when the newsletter is sent., The e-mails sent contain so-called web beacons or tracking pixels for this evaluation, which represent one-pixel image files stored on our website. For the evaluations we link the data mentioned in the introduction and the web beacons with your e-mail address and an individual ID. Links in the newsletter also contain this ID. The data is either collected exclusively in pseudonymous form, i.e. the IDs are not linked to your other personal data, and a direct personal link is excluded. Alternatively, a user profile is created with the data thus obtained in order to tailor the newsletter to your individual interests. We record when you read our newsletters, which links you click in them and conclude from this your personal interests. We link this data to actions you take on our website.

7.    Opposition or revocation against the processing of your data

If you have given your consent, Art. 6 para. 1 a) GDPR is the legal basis for the processing of your data. You can revoke this consent at any time. Such revocation affects the permissibility of processing your personal data after you have expressed it to us.

Insofar as we base the processing of your personal data on the weighing of interests, Art. 6 para. 1 f) GDPR is the legal basis for the processing. In this case, you can appeal against the processing. In the event of such an objection, we ask you to explain the reasons why we should not process your personal data as implemented by us. In the event of your justified objection, we will examine the facts of the case and will either stop or adapt the data processing or show you our compelling reasons worthy of protection on the basis of which we will continue the processing.

Your objection or revocation can be made to the responsible body mentioned above.

8.    Third-party content and services

The offer on our homepage may under certain circumstances also include contents, services and performances of other providers that supplement our offer (so-called third-party providers).

On the one hand this is done with so-called "plug-ins". These are software extensions or additional modules which extend the functions of our homepage. Examples of such offers are maps from Google Maps, YouTube videos or graphic representations of third parties. Calling up these services from third parties regularly requires the transmission of your IP address. In this manner, these providers receive your user IP address and may also store it if necessary.

We make every effort to include only those third-party providers who use IP addresses solely for the delivery of content. However, we have no influence on which third party provider actually saves the IP address. This storage can serve statistical purposes, for example. Should we become aware of storage processes by third parties, we will inform our users of this fact in this privacy policy. In this context, please note the following data protection statements on individual third-party providers and service providers whose services we use on our homepage.

We do not guarantee the content or the success of the following stated services. The respective owners are responsible for the contents of the linked pages.

a)    Google Analytics  

We use Google Analytics on our homepage.

Google Analytics is a web analysis service of Google LLC. Google uses cookies. The information generated by cookies about the use of the homepage is usually transferred to a Google server in the USA and stored there. Google uses this information on our behalf to evaluate the use of our online offer and to provide us with further services associated with the use of this online offer and the use of the Internet.

The legal basis for the use of Google Analytics is your consent in accordance with Art. 6 para. 1 a) GDPR. Personal data is transferred to the USA under the EU_US Privacy Shield on the basis of the adequacy decision of the European Commission. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework . 

You can prevent the storage of cookies by adjusting your browser software accordingly. However, not all functions of our homepage can then be used.

This website may use Google Analytics for a cross-device analysis of visitor flows, which is performed via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "personal data."

b)    Google AdWords Conversion

We use the offer of Google Adwords to draw attention to our attractive offers on external websites with the help of advertising material (so-called Google Adwords). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. In this way, we pursue the interest of displaying advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of advertising costs.

These advertising media are delivered by Google via so-called "Ad Servers." For this purpose, we use ad server cookies, which can be used to measure certain parameters for measuring success, such as the display of ads or clicks by users. If you access our website via a Google ad, Google Adwords will store a cookie on your PC. These cookies usually expire after 30 days and are not intended to identify you personally. For this cookie, the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be addressed) are usually stored as analysis values.

These cookies enable Google to recognize your internet browser. If a user visits certain pages of an AdWords client's website and the cookie stored on their computer has not expired, Google and the client may recognize that the user clicked on the ad and was redirected to that page. Each Adwords customer is assigned a different cookie. Cookies can therefore not be tracked through the websites of Adwords clients. We ourselves do not collect and process any personal data in the advertising measures mentioned. We only receive statistical evaluations from Google. These evaluations enable us to identify which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material, in particular we cannot identify the users on the basis of this information.

Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge: Through the integration of AdWords Conversion, Google receives the information that you have called up the corresponding part of our website or clicked on one of our advertisements. If you are registered with one of Google's services, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider will find out and save your IP address.

You can prevent participation in this tracking procedure in various ways:

a)    by setting your browser software accordingly, in particular the suppression of third-party cookies means that you will not receive advertisements from third-party providers;

b)    by disabling cookies for conversion tracking by setting your browser to block cookies from the domain "www.googleadservices.com", https://www.google.de/settings/ads , this setting will be deleted when you delete your cookies;

c)    by deactivating the interest-based ads of the providers that are part of the self-regulation campaign "About Ads" via the link http://www.aboutads.info/choices , this setting will be deleted if you delete your cookies;

d)    by permanently deactivating it in your Firefox, Internet Explorer or Google Chrome browser under the link http://www.google.com/settings/ads/plugin . We would like to point out that in this case you may not be able to use all functions of this offer to their full extent.

The legal basis for the processing of your data is our legitimate interest according to Art. 6 para. 1 f) GDPR to constantly improve our web offer.

You can find further information on data protection at Google here: http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html . Alternatively, you can visit the Network Advertising Initiative (NAI) website at http://www.networkadvertising.org. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

c)    Google Web Fonts

This site uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache to display texts and fonts correctly.

For this purpose, the browser you use must connect to Google's servers. By doing so, Google obtains information that our website was accessed via your IP address. If your browser does not support web fonts, a default font is used by your computer.

The legal basis for the processing of your data is our legitimate interest in accordance with Art. 6 Para. 1 f) GDPR to provide visitors to our website with an attractive page layout with fast loading times.

For more information about Google Web Fonts, please visit https://developers.google.com/fonts/faq and Google's privacy policy: https://www.google.com/policies/privacy/. Google has submitted to the EU-US privacy shield, https://www.privacyshield.gov/EU-US-Framework .

9.    Transmission to third parties

Transmission of your personal data to third parties may take place in the cases mentioned in the previous paragraph (including Google Analytics).

In addition to the legal obligation for us to comply with all data protection regulations, our service providers are bound by further contractual specifications on data protection. This also includes an obligation as a processor in accordance with Art. 28 para. 3 GDPR.

Otherwise, we only transfer personal data to third parties if we have legal permission to do so or you have given your prior consent. You can revoke any consent you may have given at any time with effect for the future. We will only pass on your data to government agencies within the framework of legal obligations or based on an official order or court decision and only to the extent permitted by data protection law.

10.   Transmission to countries outside the EU

A transmission to countries outside the EU and the EEA (third countries) is generally not necessary for the purposes mentioned for the use of our homepage and therefore does not take place. Otherwise, we only transfer data to third countries if it is ensured that the recipient of the data guarantees an adequate level of data protection in accordance with Chapter V of the GDPR and that there are no other interests worthy of protection against the data transfer. To ensure an adequate level of protection for the recipient of the data, we use in particular the model contracts of the EU Commission for the transfer of personal data to third countries. The analysis and advertising service provider Google is certified according to the EU-U.S. Privacy Shield, which ensures an adequate level of data protection.

11.   Data security

The persons responsible for this homepage have taken the necessary technical and organizational measures to protect the personal data provided by you from loss, destruction, manipulation and unauthorized access.

12.   Deletion

As a matter of principle, we delete your personal data as soon as they are no longer required for the purposes pursued with the collection and processing and as long as there are no legal storage obligations to the contrary. Legal retention periods result in particular from the German tax and commercial law as well as the pharmaceutical law.

If pseudonymous user profiles are stored, they will be deleted 24 months after the last new entry.

13.   Modification of the privacy policy

New legal requirements, business decisions or technical developments may require changes to our privacy policy. The privacy policy will then be adjusted accordingly. You will always find the latest version on our website.

EU GDPR COMPLIANT
GET IN TOUCH

info@symanto.net

+49 911 378466 39

SYMANTO OFFICE

Pretzfelder Straße 15

90425 Nürnberg, Germany

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